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Better Me Fitness

Better Me Fitness

betterme.world
What is your customer experience with Better Me Fitness?

Better Me Fitness Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Better Me Fitness has 3.1 star rating based on 459 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Easy to navigate, Easy workout, Good and fulfilling workouts.
    Cons: Cannot cancel, It is a scam, Not being given a refund.

  • 52% of users think that Better Me Fitness should improve its Payments.
    55% of users say that they won't use Better Me Fitness in the future for similar services or products.

View full overview ›

Media from reviews

Better Me Fitness - Because I’m not satisfied with the company made a purchase and a...
Better Me Fitness - Doresc să fac o rambursare banilorBetter Me Fitness - I LIKE ITBetter Me Fitness - I was just charged 4x for 19.49. I only want 1 yr for 19.49Better Me Fitness - Excelente servicioBetter Me Fitness - Found buying reviews on Microworkers siteBetter Me Fitness - Scammers will not let you cancel
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Top Better Me Fitness Reviews

Positive Review

"I want to cancel my subsrcription"

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I have been charged 2 times and I canceled this please see that it is done. I also would like my funds back too please. Thank you Coralea Smith

Critical Review

"They charged me too much for 3 months & wont answer my emiails"

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Rip-off. Won't give money back. Can't get in touch with them. User unfriendly. No phone number. Terrible service. User's recommendation: Don’t do it

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Anonymous
map-marker Edmond, Oklahoma

To take me off of your program please! I have written you all and tried to call. I am retired and do not money and I don’t want to do this program I’m 82 yrs old please take my name off of your progra

Take me off of your program. I never agreed to this.

Im almost 80 years old and I dont want anything to do with this. Please reimburse me my money.. I told them I didnt want any of this stuff. Please reimburse me my money.!

You I appreciate you helping me out! Thank you for your help!

View full review
Diane R Tuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brookings, South Dakota

They charged me too much for 3 months & wont answer my emiails

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Rip-off. Won't give money back.

Can't get in touch with them. User unfriendly.

No phone number. Terrible service.

View full review
Loss:
$285

Preferred solution: Price reduction

User's recommendation: Don’t do it

Anthony T Cjv

There’s no point

This company is charging me twice, and I can't talk to any customer service to handle the situation. I got an automated two emails telling me they can't find my email when it is the email I'm using. The app does not allow you to renew the purchase.

View full review
Loss:
$80
Pros:
  • Great workouts
Cons:
  • Not consistent in purchases

Preferred solution: Full refund

User's recommendation: no customer service when needed

Susan B Tal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have an IPhone and have been trying to cancel my account for almost an hour. No customer service phone #? Bot said they would put me through to a company that can help me cancel online $50

I have an iPhone and have been trying to cancel my subscription for almost an hour. So I've been trying to get a phone number.

There doesn't seem to be one. But they put me through to a company that can help me online for $5.95, which is refundable. However, when you get there, they want $50. This is outrageous!

Do not do business with this company! I am filing a complaint with the state attorney general.

View full review
Loss:
$46
Pros:
  • No pros
Cons:
  • Cant cancel subscription

Preferred solution: Full refund

User's recommendation: Do not do business with this company

Michael S Wde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They lied to a Veteran Heart Stent person on disability Ido not have 139.00 for whole dam kit I want my 11.29 cents back now !

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I want my dam 11.29 back on plan. Dam, this website I was led to on cost thought my plan for 1129 would include start-up with kit and monthly payments after that. I did not know about 139 to be paid for mat and other parts of the kit right now or that it was 139.

View full review
Loss:
$1129
Cons:
  • Non

Preferred solution: Full refund

User's recommendation: Stay away the take your credit card and then tell you the the kit on top of the stat plan will be 139.00 more Yhan you have to fight to get what you did pay to get it back!

Eirleen B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A monthly recurring fee was charged to my credit card. I did authorize it. You cannot contact them by phone and attempts to get them on their customer support. Email is not successful

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The charge from better me/Pilates was unauthorized and showed up on my credit card. I reported it three months previously to my credit card company, but the charge appeared again on my new card. I spent about 45 minutes trying to get in touch with better me and so far there has been no valid way to do so.

View full review
Loss:
$138
Cons:
  • It is a scam

Preferred solution: Full refund

User's recommendation: don’t do it and if they put it on your card contest it.

Thad N Vvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Service - Designed to Dupe

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As usual, this site does not make it easy to cancel the subscription. I finally did.

I checked in one day after the automatic renewal date. Can I get my money back?

View full review
Loss:
$38
Cons:
  • Subscription service is a rip off

Preferred solution: Full refund

Serafina Ivv

Can’t find a way to cancel subscription

They keep charging my credit card and theres no phone number to cancel my subscription. Total rip off.

View full review

User's recommendation: Don’t use!!

Arwanda H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I have tried to cancel them and the won't stop taking money out of my account.

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I cannot afford any of these things I attempted to try. I just do not want to pay any more money for something I cannot afford.

View full review
Loss:
$39
Pros:
  • I was enjoying the apps but i started having heart problems
Cons:
  • Just cannot do it anymore

Preferred solution: I just want to not have to pay anymore.

Anonymous
map-marker Emigrant, Montana

Took $400 worth of unauthorized payments!

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I canceled my subscription in January of 2024 through my Apple ID subscriptions (an approved method of cancellation per their website) and deleted the app. They proceeded to charge my PayPal account (unmonitored by me because the only thing I was using it for was this subscription) every 12 weeks until I received a phone call from my bank that was linked to the PayPal account stating that my account was delinquent.

I only use this bank when making purchases using PayPal, so to my knowledge the account should have been sitting untouched. When I reached out to the support team to ask why they continued to charge me after I had cancelled, I was told that I didn’t cancel the entirety of my subscription, just an add on. My Apple ID showed no indication of an active subscription. They issued a refund for 2 of the 6 unauthorized payments.

When I asked why they wouldn’t refund the rest of the money they took, they told me that they can’t because of PayPal’s policy to not refund charges over 180 days, and refused to issue a refund via another method citing money laundering regulations (for less than $300) It would appear that this company has a habit of issuing unauthorized payments against its customers.

I’m guessing this is a large part of their business model, to take money from people after any business agreement has been cancelled. It’s bordering on theft, and they do it without remorse.

View full review

User's recommendation: Don’t subscribe! They will continue to take your money after you have cancelled

Amandajane490

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They Charged my card 96$ and will not refund the money. I never made the purchase so it seems unfair.

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I found a charge for $96.86 to my debit card charged by BetterMe, which I didn't even make. When I got a hold of customer service, they pretty much told me I was SOL. Not a very good way to do business.

View full review

User's recommendation: Watch what phone applications you check out some of them just charge you for even looking

Anonymous
map-marker Zanesville, Ohio

I canceled better me in the charge me again this month

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I want my money back now I want my money back now theres your hundred symbols I want my money back now

View full review

User's recommendation: Don’t trust them

Anonymous
map-marker Martinez, California

I rate 0. I never signed up and have been charged to my credit card.

You offered a free trial. Your free trial is very misleading.

Once you get personal information you keep wanting a person to BUY more and more.

I said CANCEL immediately! I never had a "subscription" and

want your charge taken off my credit card today.

View full review

User's recommendation: Know exactly what you're getting before giving personal information. will not agree to anything with this company.

Anonymous
map-marker Dallas, Texas

I don't know who they are and they hacked into my bank account

They have hacked into my bank account I have no idea who they are? I reported them to the police and I've made police reports this is the third time and I have reported them through my bank and filed a dispute beware I don't want to even go to their website because there's paid just that keep leading you to fill out inquiries I'm afraid that they are tracking every time I go into their page.

View full review

User's recommendation: Hackers

Charles M Jel

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I’m not satisfied with the company made a purchase and a wrong one at that and now there telling me I can’t get my money back and I just made the purchase not even 3hurs ago

Better Me Fitness - Because I’m not satisfied with the company made a purchase and a...
Contains 1 confidential file for company representatives

I dont think this is a good company r site to deal with so everyone please make sure u fully look and read before u Purchase anything from them

View full review

User's recommendation: No not at all

Anonymous
map-marker Oklahoma City, Oklahoma

Unable to cancel Better Me Fitness subscription

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I cant get in touch with anyone that will help me cancel my subscription. I have made multiple attempts to reach someone to help me cancel my subscription with no success. This is a scam from *** !!!

View full review

User's recommendation: Stay clear of this company. Once you sign up with them it’s impossible to cancel your subscription

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