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Better Me Fitness

Better Me Fitness Reviews

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What is your customer experience with Better Me Fitness?

Better Me Fitness Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Better Me Fitness has a 3.3 star rating from 376 reviews, with mostly neutral sentiment and a mixed rating distribution (40% unfavorable, 56% positive).

Key Takeaways for Future Customers

  • Check Better Me Fitness reviews before subscribing.
  • Expect easy-to-use workouts but confirm cancellation steps.
  • Monitor billing and bank statements after trial periods.

Negative Feedback / Risk Areas

  • Widespread customer complaints about billing and unauthorized charges.
  • Difficulty canceling subscriptions and lack of customer service contact.
  • Requests for refunds often unresolved.

Positive Feedback

Users praise easy navigation and good, fulfilling, easy workouts; price level rated medium and product diversity is valued.

View full overview ›

Media from reviews

Better Me Fitness - Poor quality of BetterMe Weight Bands
Better Me Fitness - Poor quality of BetterMe Weight Bands - Image 2Better Me Fitness - Poor quality of BetterMe Weight Bands - Image 3Better Me Fitness - Charged my account after I cancled auto renewalsBetter Me Fitness - Because I’m not satisfied with the company made a purchase and a...Better Me Fitness - Doresc să fac o rambursare banilorBetter Me Fitness - I LIKE IT
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Brenda O Dse

Was so hard to get it down to size and see what to do.

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AI Highlights
  • - Requests cancellation of the subscription as of 9/4/26.
  • - Seeks confirmation and deletion of personal data at the provided address.

Brenda Joyce OBrien @ 701 Lewark Street Coffeyville, Ks 67337

obrienbj@***.com I am realy don't want to continue with this program. So please cancel my subscription to Better Me International Limited.

so as of 9/4/26 I hereby cancel My subscription. I also want a confirmation of this cancellation and the deletion of my personal data at the above address

Cons:
  • Through in the price of the package with out saying how to opt out

Preferred solution: Confirmation of Cancelation

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Ludmila R Qlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warsaw, Mazovia

Poor quality of BetterMe Weight Bands

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AI Highlights
  • - Received BetterMe Adjustable Weight Bands; quality is disappointing.
  • - Silicone coating has uneven molding and rough edges; price is high.
Better Me Fitness - Poor quality of BetterMe Weight Bands
Better Me Fitness - Poor quality of BetterMe Weight Bands - Image 2
Better Me Fitness - Poor quality of BetterMe Weight Bands - Image 3

Ive just received my BetterMe Adjustable Weight Bands and Im disappointed with the manufacturing quality.

These photos were taken immediately after unboxing, before any use. The issue is not scratches from wear - the silicone coating itself has visibly uneven moulding, rough seams, excess material and poorly finished edges.

And the price is honestly ridiculous for this level of quality.

Im glad I found a promo code, because paying the full price would have been even more disappointing. But even at around $50 after the discount, I feel like I could have found much better-made weights elsewhere.

The overall design is nice, but the execution looks much cheaper than I expected from a product in this price range.

Pros:
  • Design
Cons:
  • Quality

Preferred solution: Price reduction

User's recommendation: Don’t buy thos product

View full review
Leah N Jvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

I need to cancel my subscription and I...

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Updated by user Aug 07, 2026

Have had a horrendous time canceling my subscription and they don’t have customer support number only an email that they never respond to

Original review Aug 07, 2026

I need to cancel my subscription and I dont know what email I used

leahnabor2014@***.com

suzannenabor1@***.com

I havent been able to do this and have sent emails to support please cancel my subscription asap .

My name is Leah Nabor

Birthdate is 08/31/1975

User's recommendation: No never recommend this company because they make it impossible to cancel subscription. I am even thinking about reporting them to BBB

View full review
starr h Dhx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amherst, Nova Scotia

Charged my account after I cancled auto renewals

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AI Highlights
  • - I canceled auto-renewals; App Store shows no subscription.
  • - They charged $75 for a 12-week renewal I didn’t authorize after turning renewals off.
Better Me Fitness - Charged my account after I cancled auto renewals

I had already canceled auto renewals when I first started the app. In my App Store, it says I don't have a subscription, but they still took $75 from my account for a 12-week subscription that I did not buy, nor did I turn on any renewals after I had already turned them off several months ago. My trial ended in February, so why would they only now restart it?

Loss:
$74
Cons:
  • Horrible customer service

User's recommendation: No *** app and no phone number to get ahold of

View full review
Rossy P Idx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Name: *** Email:...

AI Highlights
  • - Unauthorized charge of $41.53 reported; bank contacted.
  • - Requests refund of the unauthorized charge ASAP; upset and may close the account.
Updated by user Jun 19, 2026

Thank you

Original review Jun 16, 2026

My Name: ***

Email: ***

Please note that I have contacted my bank because you charged me

$41.53 that I DID NOT approve!

Please refund this unauthorized transaction as soon as possible.

I don't know what kind of AI crap is going on, but I need my $ refunded immediately

Now I have to close my account and open another. I am very upset

View full review
Anonymous
map-marker Sacramento, California

I Want My Money Back

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I have cancelled my subscription and my daughters subscription twice now. I was told through email I would get my money back.

My credit card was charged AGAIN!!! There is no number to call.

I now have 4 charges equaling a few hundred dollars. I am angry!

User's recommendation: HORRIBLE Customer Service

View full review
Anonymous
map-marker Torrance, California

Easy to sign up.....impossible to cancel Please cancel my subscription

I do not use the app. I cannot find a contact to cancel Please cancel my subscription. I will contact bank to deny charges.

View full review
Emma P Umx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Difficult to cancel

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I no longer want this service. It is difficult to cancel.

I do not like the company at all. When I call the number provided to my credit card service, I only get a busy signal.

Loss:
$39

Preferred solution: Full refund

User's recommendation: Do not order

View full review
Resolved
Josephine M Mvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Halifax, Nova Scotia

Resolved: I lost the Better Me icon from my homepage

Updated by user Jan 14, 2026

I realized that I had deleted the icon from my home page and it went to trash. I was able to locate it and problem solved. Send in your concern if you have one.

Updated by user Dec 31, 2025

No comments

Original review Dec 30, 2025

I have been unable to use the program that I paid for because the icon disappeared from my homepage and I don't know where it is. therefore, I have paid but cannot use program. How can you help me?

View full review
Anonymous
map-marker Indianapolis, Indiana

No customer service contacts

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AI Highlights
  • - There is no way to contact customer service.
  • - I did not get what I signed up for; online changes did not work and videos lock up.

There is absolutely NO WAY to contact customer service. I did not get what I signed up for and tried making the change on-line but did not work.

Have sent 2 emails with response to go on-line to the HELP CENTER that tells you to make change yourself, which I did and it did not work.

These people are a joke! Plus the videos lock up (no, it's not my internet).

User's recommendation: Don't sign up for this!

View full review
Resolved
Diane R Tuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brookings, South Dakota

Resolved: They charged me too much for 3 months & wont answer my emiails

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Updated by user Nov 07, 2025

Company fixed the issue and I have been provided with settlement agreement. They finally cancelled my membership.

They were impossible to get in touch with. It’s a scam. Try to find an email to write them.

They have made it very difficult to find any way to get in contact with them. Keep trying.

Original review Oct 23, 2025

Rip-off. Won't give money back.

Can't get in touch with them. User unfriendly.

No phone number. Terrible service.

Loss:
$285

Preferred solution: Price reduction

User's recommendation: Don’t do it

View full review
Anonymous
map-marker Edmond, Oklahoma

To take me off of your program please! I have written you all and tried to call. I am retired and do not money and I don’t want to do this program I’m 82 yrs old please take my name off of your progra

AI Highlights
  • - I want to be removed from the program.
  • - I never agreed to this.
  • - Please reimburse my money.

Take me off of your program. I never agreed to this.

Im almost 80 years old and I dont want anything to do with this. Please reimburse me my money.. I told them I didnt want any of this stuff. Please reimburse me my money.!

You I appreciate you helping me out! Thank you for your help!

View full review
Anthony T Cjv

There’s no point

AI Highlights
  • - They charged me twice and I can't reach support.
  • - Automated emails say they can't find my email, though I'm using it, and the app blocks renewal.

This company is charging me twice, and I can't talk to any customer service to handle the situation. I got an automated two emails telling me they can't find my email when it is the email I'm using. The app does not allow you to renew the purchase.

Loss:
$80
Pros:
  • Great workouts
Cons:
  • Not consistent in purchases

Preferred solution: Full refund

User's recommendation: no customer service when needed

View full review
Susan B Tal

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have an IPhone and have been trying to cancel my account for almost an hour. No customer service phone #? Bot said they would put me through to a company that can help me cancel online $50

AI Highlights
  • - Cannot cancel subscription via iPhone; no phone number is available.
  • - Directed to an online service for $5.95 refundable, but they ask for $50.

I have an iPhone and have been trying to cancel my subscription for almost an hour. So I've been trying to get a phone number.

There doesn't seem to be one. But they put me through to a company that can help me online for $5.95, which is refundable. However, when you get there, they want $50. This is outrageous!

Do not do business with this company! I am filing a complaint with the state attorney general.

Loss:
$46
Pros:
  • No pros
Cons:
  • Cant cancel subscription

Preferred solution: Full refund

User's recommendation: Do not do business with this company

View full review
Michael S Wde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They lied to a Veteran Heart Stent person on disability Ido not have 139.00 for whole dam kit I want my 11.29 cents back now !

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AI Highlights
  • - Restore the 11.29 plan.
  • - I was led here and expected kit startup with monthly payments.
  • - I did not know about a 139 charge for mat and kit parts.

I want my dam 11.29 back on plan. Dam, this website I was led to on cost thought my plan for 1129 would include start-up with kit and monthly payments after that. I did not know about 139 to be paid for mat and other parts of the kit right now or that it was 139.

Loss:
$1129
Cons:
  • Non

Preferred solution: Full refund

User's recommendation: Stay away the take your credit card and then tell you the the kit on top of the stat plan will be 139.00 more Yhan you have to fight to get what you did pay to get it back!

View full review
Eirleen B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A monthly recurring fee was charged to my credit card. I did authorize it. You cannot contact them by phone and attempts to get them on their customer support. Email is not successful

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AI Highlights
  • - Unauthorized Better Me/Pilates charge on my card.
  • - It reappeared after I reported it to my card company, and I can't reach Better Me.

The charge from better me/Pilates was unauthorized and showed up on my credit card. I reported it three months previously to my credit card company, but the charge appeared again on my new card. I spent about 45 minutes trying to get in touch with better me and so far there has been no valid way to do so.

Loss:
$138
Cons:
  • It is a scam

Preferred solution: Full refund

User's recommendation: don’t do it and if they put it on your card contest it.

View full review

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